Mass Tort Settlement Administration Services

Is Its Own Discipline

Once a global or aggregate settlement is reached, the firm and any appointed settlement administrator face a new set of operational demands distinct from litigation itself: applying the settlement's allocation methodology to every individual claimant, notifying claimants of their award and the process for accepting it, collecting executed releases, and confirming eligibility for distribution - all under deadlines set by the settlement agreement or the court overseeing it.

These programs frequently involve point systems or grid-based allocation models that weigh injury severity, causation strength, and documentation completeness to determine individual award amounts. Applying these models accurately and consistently across hundreds or thousands of claimants requires both legal judgment and rigorous data management. A mismatch in either direction creates disputes, appeals, and delays that can stall an entire settlement program.

1

Settlement Allocation & Matrix Support

We help firms and settlement programs apply allocation methodologies consistently across the full claimant population:

• Data preparation and claimant scoring against the settlement's point system, injury matrix, or grid methodology
• Cross-checking allocation scores against the underlying claim file to confirm documentation supports the assigned tier
• Modeling projected award ranges so firms can advise claimants accurately before final allocation is confirmed
• Coordination with court-appointed special masters, claims administrators, or allocation neutrals on data formatting and submission requirements

2

Claimant Notification & Settlement Communication

Once allocation is determined, every claimant needs to be notified clearly and given the support to understand and act on their settlement offer:

• Individualized settlement notification letters and communications explaining award amount and next steps
• Outbound contact center campaigns to walk claimants through the settlement process and answer common questions
• Structured Zoom-based queue events for claimants who need a live walkthrough of their settlement documents, release, or election forms before signing
• Response tracking so the firm always knows which claimants have accepted, are pending, or have questions outstanding

3

Release Execution & Election Form Processing

We manage the documentation that finalizes a claimant's participation in the settlement:

• Release and settlement agreement distribution, with e-signature tracking
• Election form processing for settlements offering multiple resolution pathways (for example, expedited versus standard review tracks)
• Follow-up campaigns for claimants who have not yet executed required documents, with escalation as program deadlines approach
• Centralized tracking of execution status across the entire settlement population for program-level reporting

4

Settlement Program Compliance & Reporting

Global settlements are typically subject to ongoing compliance obligations and reporting requirements, whether to a court, a claims administrator, or the defendant's counsel.

• Compliance tracking against settlement agreement deadlines and procedural requirements
• Program-level status reporting suitable for court filings, special master review, or internal firm management
• Coordination with third-party settlement administrators (claims administration companies) on data exchange, file formatting, and submission protocols
• Audit support in the event a settlement program is reviewed for compliance or accuracy

5. Disputed Allocation & Appeal Support

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Once releases are executed and allocation is finalized, claims move into payout and distribution administration, where liens are resolved, fees and costs are deducted, and net proceeds are disbursed to each claimant. Settlement administration sets up every input that the payout phase depends on — accurate allocation and a clean, fully executed release are what allow funds to move without delay.